Where do I fill out an application?
To receive an application, email us at aip [at] hmheckle [dot] com. Once completed, the application can be sent back via email.
How much is the deposit?
The security deposit is $400 for Madison East and Allison Gardens. The security deposit is $500 for Biltmore-McAlpin and Madison Place. The deposit for all houses & duplexes is a full month’s rent.
Do you allow pets?
Yes we allow pets. The pet must be at least 1 year old and we do have breed restrictions.
What are the pet fees?
There is a $300 non-refundable pet fee and a $10 monthly pet rental fee.
Where/How do I pay rent?
Rent can be paid online via an online tenant portal or paid via certified funds to the following address:
H M Heckle & Co.
5140 Wheelis Drive
Memphis, TN 38117
How do I submit a request for maintenance?
Maintenance request can be submitted online via the tenant portal or tenants can call 901-530-2055 and submit the request.
Who do I call for maintenance after hours, or on holidays?
To report emergency maintenance, call 901-530-2055 and press 0. If the request is not an emergency, leave a voicemail and the requests will be received on the next business day.
How much are utilities?
Are there washer/dryer connections?
There are washer and dryer connections at Allison Gardens. Madison East has a coin-operated laundry facility. Biltmore-McAlpin has coin-operated washer/dryer on the first and third floors. Madison Place has coin-operated washer/dryer on each floor.