Where do I fill out an application?

To receive an application, email us at aip [at] hmheckle [dot] com. Once completed, the application can be sent back via email.

How much is the deposit?

The security deposit is $400 for Madison East and Allison Gardens. The security deposit is $500 for Biltmore-McAlpin and Madison Place. The deposit for all houses & duplexes is a full month’s rent.

Do you allow pets?

Yes we allow pets. The pet must be at least 10 months old and we do have breed restrictions.

What are the pet fees?

There is a $300 non-refundable pet fee and a $10 monthly pet rental fee.

Where/How do I pay rent?

Rent can be paid online via an online tenant portal or paid via certified funds to the following address:

H M Heckle & Co.
5140 Wheelis Drive
Memphis, TN 38117

How do I submit a request for maintenance?

Maintenance request can be submitted online via the tenant portal or tenants can call 901-530-2055 and submit the request.

Who do I call for maintenance after hours, or on holidays?

To report emergency maintenance, call 901-530-2055 and press 0. If the request is not an emergency, leave a voicemail and the requests will be received on the next business day.

How much are utilities?

Are there washer/dryer connections?

There are washer and dryer connections at Allison Gardens.  Madison East has a coin-operated laundry facility. Biltmore-McAlpin has coin-operated washer/dryer on the first and third floors. Madison Place has coin-operated washer/dryer on each floor.