Where do I fill out an application?

To receive an application, email us at aip [at] hmheckle [dot] com. Once completed, the application can be sent back via email.

How much is the deposit?

The security deposit is $400 for Madison East and Allison Gardens. The security deposit is $500 for Biltmore-McAlpin and Madison Place. The deposit for all houses & duplexes is a full month’s rent.

Do you allow pets?

Yes we allow pets. The pet must be at least 1 year old and we do have breed restrictions.

What are the pet fees?

There is a $300 non-refundable pet fee and a $10 monthly pet rental fee.

Where/How do I pay rent?

Rent can be paid online via an online tenant portal or paid via certified funds to the following address:

H M Heckle & Co.
5140 Wheelis Drive
Memphis, TN 38117

How do I submit a request for maintenance?

Maintenance request can be submitted online via the tenant portal or tenants can call 901-530-2055 and submit the request.

Who do I call for maintenance after hours, or on holidays?

To report emergency maintenance, call 901-530-2055 and press 0. If the request is not an emergency, leave a voicemail and the requests will be received on the next business day.

How much are utilities?

Are there washer/dryer connections?

There are washer and dryer connections at Allison Gardens.  Madison East has a coin-operated laundry facility. Biltmore-McAlpin has coin-operated washer/dryer on the first and third floors. Madison Place has coin-operated washer/dryer on each floor.